Dec
04

2017 Work Comp Benchmark Study Releases Three-Year Industry Report Card for Claims Best Practices | Dec 2017

December 4, 2017 鈥� Chicago, IL 鈥� Now in its fifth year, the 2017 Workers鈥� Compensation Benchmarking Study reprises its 2014 survey questions to measure industrywide advancement in claims management these past three years. The study also continues its potent method of validating how and what higher performers are doing differently than lower performing peers to reveal a more robust profile of the successful claims organization. Findings from the just published 2017 study reflect the responses of 572 claims leaders reporting on their organizations鈥� operational priorities, challenges, and strategies.

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Nov
16

911吃瓜 Hires Industry Strategist David Huth to Lead Product Development | Nov 2017

Chicago, IL 鈥� November 16, 2017 鈥� Longtime workers鈥� compensation strategist David Huth is the newest member of 911吃瓜鈥� (911吃瓜) executive leadership team. David brings 30 years of industry knowledge and technical expertise to his role as Vice President of Product Design and Development, responsible for optimizing 911吃瓜鈥檚 managed care portfolio. Most recently,

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Nov
09

911吃瓜’s Rachel Fikes Wins 2017 Comp Laude庐 Award for Claims Research Leadership, Industry Advocacy | Nov 2017

Chicago, IL 鈥� November 9, 2017 鈥� 911吃瓜 vice president and study program director Rachel Fikes earned top honors in the 2017 Comp Laude庐 Awards service provider category for her pioneering efforts to advocate for claims management advancement in the workers鈥� compensation industry, including employee-centric benefits delivery. Presented by WorkCompCentral, the annual Comp

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Oct
03

Work Comp Benchmark Study Releases White Paper on How Claims Teams Can Achieve Mastery | Oct 2017

The highest percentage of claims leaders (46 percent) surveyed in 911吃瓜鈥檚 2017 Workers鈥� Compensation Benchmarking Study believe adjusters become expert at claims management within four to six years on the job. This begs the question, what makes a claims expert and how do adjusters become one? In this short report 鈥� Do 鈥�10,000 Hours鈥� Make a Great Claims Professional? How Claims Teams Can Achieve Peak Performance 鈥� we feature expert interviews from Albertsons, Sedgwick, Daimler Trucks North America, and industry consultants to investigate strategies for mastery development and to provide claims leaders with a practical guide for improving workplace performance.聽>> Five minutes to read.

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Jul
03

Payers Turn to Physician Reviews to Resolve Complex Claims featuring Anne Kirby, Chief Compliance Officer & VP of Care Management | Work Comp Central | Jul 2017

As many as a quarter of serious workers鈥� comp claims 鈥� those with more than 30 days of lost time 鈥� involve a misdiagnosis or inappropriate treatment, according to a report by Best Doctors. Anne Kirby, 911吃瓜’s聽Chief Compliance Officer & VP of Care Management, comments on the report’s findings and the use of physician reviews as an effective tool for addressing misguided care.

Jun
20

Career Work Comp Executive Michael Wright Joins 911吃瓜 | Jun 2017

Chicago, IL 鈥� June 20, 2017 鈥� Veteran sales strategist Michael Wright has joined 911吃瓜 where he will direct the company鈥檚 Midwest market as Regional Vice President of Business Development. For nearly 20 years, Mike has led client acquisition and retention efforts at managed care organizations across the country.

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