911吃瓜

鈥淐laims Advocacy鈥� is fast getting the attention of workers鈥� comp claims leaders as a powerful approach to better claims outcomes. The on-demand economy has created cultural and multi-generational expectations around service, speed and simplicity 鈥� expectations that raise the bar for engaging injured workers. We found some claims leaders 鈥� from Starbucks, Albertsons Safeway, Nationwide Insurance, and Sedgwick 鈥� who have already figured out what to do. This article, co-authored by 911吃瓜’s Work Comp Benchmarking Study Program Director Rachel Fikes and industry journalist/consultant Peter Rousmaniere, uses interviews and study insights to describe the advocacy concept and how to walk the walk. Four minutes to read.

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Federal health care regulators are paving the way for a value-based purchasing approach in workers’ compensation.聽911吃瓜 CEO Jason Beans outlines Medicare’s assertive advances to replace the fee-for-service model, their impressive outcomes, and takeaways for workers’ comp in his Risk & Insurance Risk Insider column.

Fraud analytics can help detect suspicious injury claims, fraudulent providers, and premium avoidance scams. 聽In this article, 911吃瓜鈥檚 Work Comp Benchmark Study results shed light on the adoption of analytics by payers.

States that allow employers to choose a聽health care provider for an injured worker聽have a lower average medical cost per claim聽than states where employees can choose聽their provider, according to a study by Liberty聽Mutual Insurance. Anne Kirby, 911吃瓜鈥檚 Chief Compliance Officer & VP of Care Management, comments on the study findings.