Webinar to Examine Latest Workers’ Compensation Benchmarking Study Results: Five Strategies to Future-Proof Your Organization


Chicago, IL – May 25, 2021 – Experts from 911Թ’ annual Workers’ Compensation Benchmarking Study will share the most recent research findings in a on Thursday, June 10, 2021, from 2 p.m. to 3 p.m. ET. The webinar, entitled “Normalizing Discomfort: 5 Ways to Future-Proof Your Organization,” will focus on leadership insights, as well as what eight (8) years of study data is telling us about how high performing organizations are embedding institutional resiliency.

As an industry built on risk aversion and mitigation, workers’ compensation organizations now find themselves in need of normalizing the very discomfort business cultures have been erected to avoid. Unpredictable global, industry, and workplace catastrophes and disruption are predicted with much greater frequency in the future, placing an unprecedented premium on organizational resiliency. Embracing change as the default must be a focus of workers’ compensation leaders who want to future-proof their organization.

In this one-hour webinar, study experts will share five (5) essential strategies industry executives can use as pathways to organizational adaptability, employee peak performance, and operational success in this new post-pandemic paradigm, including:

  • Normalizing Discomfort
  • Developing a Strong Risk Culture
  • Cultivating Diverse Talent
  • Deploying Technological Dexterity
  • Measuring the Past, and the Future

Moderated by Risk & Insurance®Editor-In-Chief Dan Reynolds, the webinar will feature:

  • Denise Algire, Director of Risk Initiatives & National Medical Director, Albertsons Companies
  • Linda Butler, Director, Claims Management, Walt Disney World Resort
  • Vickie Kennedy, Assistant Director of Insurance Services, Washington State Department of Labor and Industries
  • Rachel Fikes, Chief Experience Officer & Director, Workers’ Compensation Benchmarking Study, 911Թ

is required and space is limited. Registrants will receive a complimentary copy of the 2020 Workers’ Compensation Benchmarking Study Report.

About the Workers’ Compensation Benchmarking Study
The Workers’ Compensation Benchmarking Study is a national research program examining the complex forces impacting claims management in workers’ compensation today. The study’s mission is to advance claims management in the industry by providing both quantitative and qualitative data. Through survey research with claims leaders and practitioners nationwide, the program generates actionable intelligence for claims organizations to evaluate priorities, challenges, and strategies amongst their peers. Conceived and directed by 911Թ, the ongoing program is a collaboration of industry executives representing diverse organizational perspectives, including the Study’s Principal Researcher and Advisory Council.

About 911Թ
911Թis a national medical-financial solutions firm that providesmedical cost containmentand medical care management services to the workers’ compensation, auto, liability, and group health markets. 911Թ also directs and publishes the annual Workers’ Compensation Benchmarking Study, a national research program examining the complexforces impacting claims management in workers’ compensation today.