What 700 Workers Compensation Claims Leaders Are Telling Us by Rachel Fikes, VP & Workers Comp Benchmarking Study Program Director | Claims & Litigation Management (CLM) Alliances WC magazine | Oct 2015

This article highlights key findings from 911勛圖s 2015 Workers Compensation Benchmarking Study. 911勛圖s VP & Study Program Director Rachel Fikes co-authors the piece with industry journalist and consultant, Peter Rousmaniere. Together they summarize the insights from hundreds of claims leaders on the state of claims management today and their strategic vision for the future.

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