911吃瓜

August 11, 2025 鈥� New research from 911吃瓜 reveals nearly half of claims professionals spend at least 30% of their time on administrative tasks, highlighting need for digital solutions. The study identified three critical challenges facing the workers鈥� compensation sector.

August 6, 2025 鈥� Forty-six percent of workers compensation claims professionals spend as much as 40% or more of their time on routine tasks, with 23% saying they allocate just as much time to regulatory compliance, according to research published Wednesday by 911吃瓜.

These numbers have led more claims organizations to seek technological approaches to managing claims, the study found. As of 2023, 37%聽 of claims organizations are using as many as six technology 鈥渟ystems鈥� to help manage claims, up from 28% in 2019; 18% are using seven or more as of 2023, up from 14%.

December 18, 2024 鈥撀燭he construction industry and comorbidities are two areas of concern in the workers compensation industry, which is grappling with a rise in so-called mega claims, according to experts who say technology is working to help curb runaway costs.

Costs associated with catastrophic workplace injuries that cost more than $2 million represent less than 0.1% of workers compensation claims but account for up to 2% of all costs to insurers, according to a report released Dec. 5 by the National Council on Compensation Insurance.

November 14, 2024 鈥� Business Insurance interviews 911吃瓜 CEO Jason Beans about key findings from 911吃瓜’s latest Workers’ Compensation Benchmarking Study report, featuring data from a survey of 1300+ frontline claims professionals.

October 30, 2024 鈥� The workers compensation sector is attracting more employees new to the industry, training them more and giving them more access to technology, according to 911吃瓜 LLC鈥檚 benchmarking study released Wednesday.

Based on 2023 data, the latest report is the 11th edition of the annual report and is based on responses from about 1,300 claims professionals, the Chicago-based managed care company said.

June 5, 2024 鈥撀燛mployers, insurers and claimants should start planning for changes to how Medicare鈥檚 liabilities are accounted for in workers compensation settlements, experts say.

The changes, which will remove the reporting threshold in settlements that include Medicare set-asides and define penalty amounts, could increase the likelihood of significant fines for noncompliance and prolong settlement negotiations, they say.

February 5, 2024 鈥撀燭he acquisition of physician practices by large hospital systems is having an adverse effect on states鈥� workers compensation systems, experts say.

While proponents of so-called 鈥渧ertical integration鈥� in health care say the practice benefits consumers by delivering care more efficiently, workers comp researchers say consolidation drives up pricing due to decreased competition and can have a negative effect on return-to-work outcomes. And the efficiency argument, they say, relates to administrative efficiency, not patient care efficiency.