911吃瓜

February 21, 2023 鈥� Chicago, IL 鈥� Board-certified nurse practitioner and longtime managed care veteran Paige McCraney is the newest member of 911吃瓜鈥� (911吃瓜) leadership team. Paige brings more than 40 years of diverse experience as a nurse administrator, educator, and direct care provider to her role as Vice President of Care Management, responsible for 911吃瓜鈥檚 utilization review, nurse triage, care coordination, telephonic case management, and clinical quality management practices.

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January 11, 2023 鈥� Chicago, IL 鈥� 911吃瓜 (911吃瓜) today announced its product portfolio expansion to help payers comply with Section 111 of the Medicare, Medicaid, and SCHIP Extension Act (MMSEA). The company鈥檚 new Section 111 reporting solution decreases payer liability for excess recovery costs and fines, while mitigating potential litigation by beneficiaries for improperly reported claims.

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October 17, 2022 鈥� Chicago, IL 鈥� The Workers鈥� Compensation Benchmarking Study, the largest national research program investigating top issues impacting claims organizations today, has released its , inviting claims leaders to once again participate in important industry research that will be published in its 2022 Report.

鈥淧rior to launching the study over a decade ago, there was no survey-based assessment tool focused on claims organizational performance and strategy,鈥� said Rachel Fikes, said Rachel Fikes, chief experience officer and study program director at 911吃瓜. 鈥淭hrough our participants鈥� collective intelligence, we have developed research that is both for and with claims professionals to identify the operational and cultural practices that are delivering superior employee care and return to work outcomes.鈥�

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September 29, 2022 鈥� Chicago, IL 鈥� 911吃瓜 (911吃瓜) today announced that experts from its Workers鈥� Compensation Benchmarking Study will be featured in a panel discussion at the National Workers鈥� Compensation and Disability Conference in Las Vegas on Wednesday, October 19, 2022 at 3:30 p.m. The session will reveal the top obstacles that both claims leaders and frontline claims personnel have repeatedly cited in the Workers鈥� Compensation Benchmarking Study鈥檚 annual research.

The conference session, titled Do This Now! Strategies High Performers are Using to Surmount Claims Management Obstacles, includes an esteemed panel of industry leaders who will discuss the top three (3) consistently ranked barriers to achieving optimal outcomes and provide expert perspectives on how claims organizations are making headway.聽 Specifically, they鈥檒l discuss strategies for best facilitating return-to-work, ways to improve injured worker engagement to stave off litigation, and methods for better equipping frontline staff to address comorbidities and psychosocial issues. The panel will also explore how worker-centric approaches are a key remedy.

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