Jun
15

Portal Fatigue: Less is More for Frontline Claims Professionals by 911吃瓜 CEO Jason Beans | WorkCompWire | June 2023

June 15, 2023 鈥� Helping injured employees get back to productive life is an enormous and critical job. Unfortunately, it is a job that is too often focused on administrative tasks instead of high value efforts that positively impact an employee鈥檚 life. According to 911吃瓜鈥� annual Workers鈥� Compensation Benchmarking Study, over one quarter of frontline claims professionals report that administrative work comprises more than 40% of their time, while nearly another quarter say it takes up 30 to 40% of their time.

Jun
14

Webinar to Examine 10 Years of Work Comp Benchmarking Study Data, Reveal How High-Performing Claims Organizations Are Surpassing Trends | June 2023

June 14, 2023 鈥� Chicago, IL 鈥� Experts from 911吃瓜鈥� annual Workers鈥� Compensation Benchmarking Study will dissect a decade鈥檚 worth of benchmarking study data in a on Wednesday, June 28, 2023, from 2 p.m. to 3 p.m. ET. The webinar, entitled 鈥�What 10 Years of Data Reveals About High-Performing Claims Organizations,鈥� will use the study鈥檚 latest survey results to examine how claims management has (or has not) progressed since the study launched, predict where the industry is going, and recommend high-performance strategies for future organizational success.

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Jun
01

The Amazon Effect: Streamlining Work Comp Care Management by 911吃瓜 CEO Jason Beans | WorkCompWire | June 2023

June 1, 2023 鈥� Amazon has forever revolutionized the way we shop. The e-commerce giant has become synonymous with convenience and choice, raising the bar for selection, pricing options, delivery speed, and self-service simplicity.

At the core of Amazon鈥檚 success is an extreme focus on the customer experience. They understand that customers want a wide selection of products, but they want them vetted and reviewed for quality as well. Amazon also understands that customers want shopping to be easy, including limiting the number of websites, logins, passwords, and profiles they have to manage.

May
25

911吃瓜 Adds Depth to Ancillary Services Team with Two Strategic Hires | May 2023

May 25, 2023 鈥� Chicago, IL 鈥� Two seasoned ancillary services professionals have joined 911吃瓜 (911吃瓜), further strengthening the company鈥檚 Marketplace offering for national ancillary solutions. Carolyn Tsourakis and Kelsey Murphy, both formerly operations leaders at ancillary service provider CentralComp, bring significant experience delivering durable medical equipment, diagnostic, physical therapy, prosthetic, hearing aid, home health, transportation, and translation services to the insurer, third party administer, and employer markets. Tsourakis joins 911吃瓜 as Ancillary Medical Services Manager and Murphy joins as Ancillary Medical Services Program Analyst.

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Apr
11

911吃瓜 Announces Acquisition of Preferred Disability Management | Apr 2023

April 11, 2023 鈥� Chicago, IL 鈥� 911吃瓜 (911吃瓜) today announced the acquisition of Preferred Disability Management (PDM), a regional case management company headquartered in Carmel, Indiana. PDM鈥檚 services supplement 911吃瓜鈥檚 own portfolio and focus on field-based and catastrophic case management services, as well as telephonic case management, medical record analysis, physician peer reviews, triage services, independent medical evaluations, life care planning, medical cost projections for setting reserves, and return to work assessments.

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Mar
02

Updating Medical Fee Schedules Takes Balance featuring 911吃瓜 CEO Jason Beans | Business Insurance | Mar 2023

March 2, 2023 鈥撀燤edical inflation is a top concern in workers’ compensation this year and adjusting medical fee schedules may be one way to address rising costs, although the appetite for change is limited, comp experts say.

While some states have introduced legislation to overhaul their schedules, variations in costs among states illustrate the complexity of the issue, they say.